Thank you for choosing Richard Teletech for your telecommunications needs. Our Refund Policy is designed to ensure a fair and transparent process for handling refund requests related to our services.

1. Eligibility for Refund

1.1 Service-Specific Terms: Refund eligibility is determined based on the specific terms associated with each service provided by Richard Teletech. Please refer to the service-specific terms for detailed information.

1.2 Cancellation within Cooling-off Period: If you choose to cancel a service within the specified cooling-off period, as outlined in the service agreement, you may be eligible for a full or partial refund. The cooling-off period varies depending on the type of service.

2. How to Request a Refund

2.1 Contact Customer Support: To initiate a refund request, please contact our customer support team at Contact Form or Email. Clearly state the reason for the refund request and provide any supporting documentation if required.

2.2 Timely Request: Refund requests must be submitted within the applicable timeframe as specified in the service agreement or service-specific terms.

3. Refund Processing

3.1 Evaluation: Each refund request will be evaluated based on the circumstances and the terms of the service agreement. Richard Teletech reserves the right to approve or deny refund requests at our discretion.

3.2 Method of Refund: Approved refunds will be processed using the same payment method used for the original purchase. Refunds may take a certain number of days to be credited, depending on the policies of the payment provider.

4. Non-Refundable Items

4.1 Certain Fees: Please note that certain fees, such as installation fees or one-time service charges, may be non-refundable. Refer to the service agreement or service-specific terms for details.

5. Changes to the Refund Policy

5.1 Policy Updates: Richard Teletech reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

For further clarification or assistance regarding our Refund Policy, please contact our customer support team.

Thank you for choosing Richard Teletech.